Vacancy Detail

Telephone Account Manager

We are seeking a dynamic and driven Telephone Account Manager to join our client's team. In this key role, you will be responsible for managing a portfolio of valued clients, ensuring their complete satisfaction and driving continued business growth.

What You'll Do:

  • Build and Maintain Strong Client Relationships: Develop and nurture long-term relationships with clients through proactive communication and exceptional customer service.
  • Drive Revenue Growth: Identify and capitalize on opportunities to upsell and cross-sell our innovative products and services.
  • Exceed Client Expectations: Proactively address client concerns and resolve issues promptly and effectively.
  • Collaborate with the Team: Work closely with the Sales team to onboard new clients and ensure a smooth transition.
  • Analyse and Report: Monitor key performance indicators and prepare insightful reports to track progress and identify areas for improvement.

What You'll Bring:

  • Proven Sales Experience: You have a track record of success in achieving sales targets and exceeding client expectations.
  • Excellent Communication and Interpersonal Skills: You're a confident communicator with a knack for building rapport and delivering clear, concise messages.
  • Strong Relationship-Building Skills: You're a natural at building and maintaining long-term relationships with clients.
  • A Problem-Solving Mindset: You're resourceful and proactive in identifying and resolving challenges.
  • Strong Organizational Skills: You're highly organized and detail-oriented, with the ability to manage multiple tasks effectively.

Benefits:

  • Salary: £28,000 - £30,000 + Bonus Scheme
  • Company pension scheme.
  • 23 days of annual leave plus bank holidays with long service increase.
  • Career development and training opportunities.
  • Employee health and wellness support.

Ready to Take Your Career to the Next Level?

If you're a passionate and results-oriented individual with a desire to succeed in a dynamic and rewarding environment, we encourage you to apply today!

 


Location: Liverpool | Salary: 28000 - 30000 per year | Job type: Permanent | Posted: 23/01/2025

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