Vacancy Detail
Telephone Account Manager
We are seeking a dynamic and driven Telephone Account Manager to join our client's team. In this key role, you will be responsible for managing a portfolio of valued clients, ensuring their complete satisfaction and driving continued business growth.
What You'll Do:
- Build and Maintain Strong Client Relationships: Develop and nurture long-term relationships with clients through proactive communication and exceptional customer service.
- Drive Revenue Growth: Identify and capitalize on opportunities to upsell and cross-sell our innovative products and services.
- Exceed Client Expectations: Proactively address client concerns and resolve issues promptly and effectively.
- Collaborate with the Team: Work closely with the Sales team to onboard new clients and ensure a smooth transition.
- Analyse and Report: Monitor key performance indicators and prepare insightful reports to track progress and identify areas for improvement.
What You'll Bring:
- Proven Sales Experience: You have a track record of success in achieving sales targets and exceeding client expectations.
- Excellent Communication and Interpersonal Skills: You're a confident communicator with a knack for building rapport and delivering clear, concise messages.
- Strong Relationship-Building Skills: You're a natural at building and maintaining long-term relationships with clients.
- A Problem-Solving Mindset: You're resourceful and proactive in identifying and resolving challenges.
- Strong Organizational Skills: You're highly organized and detail-oriented, with the ability to manage multiple tasks effectively.
Benefits:
- Salary: £28,000 - £30,000 + Bonus Scheme
- Company pension scheme.
- 23 days of annual leave plus bank holidays with long service increase.
- Career development and training opportunities.
- Employee health and wellness support.
Ready to Take Your Career to the Next Level?
If you're a passionate and results-oriented individual with a desire to succeed in a dynamic and rewarding environment, we encourage you to apply today!
Location: Liverpool | Salary: 28000 - 30000 per year | Job type: Permanent | Posted: 23/01/2025